Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our mobile application
• Contact our support team
• Fill out forms or surveys

This information may include:

• Name and contact information (email address, phone number)
• Employment information (employer, job title)
• Account credentials (username, password)
• Profile information and photos

1.2 Location Information

With your consent, we collect precise location data from your device to enable features such as:

• GPS-verified check-ins and check-outs
• Site proximity detection
• Patrol route tracking
• Emergency location services

Location data is collected only when the app is in use or as authorized by your employer. You can disable location services through your device settings, though this may limit certain app functionality.

1.3 Biometric Data

If enabled by your employer, we may process biometric authentication data (fingerprint or facial recognition) to secure access to the application. Biometric data is processed locally on your device using platform-provided secure APIs (Face ID, Touch ID, Android BiometricPrompt) and is not transmitted to or stored on our servers.

1.4 Device and Usage Information

We automatically collect certain information about your device and how you interact with our services:

• Device type, operating system, and version
• IP address and network information
• App usage data and interaction patterns
• Crash logs and diagnostic information
• Time stamps of activities and events

1.5 Photos and Documents

You may upload photos, documents, or other files through the application for purposes such as incident reporting, site documentation, or credential verification. These files are stored securely and associated with your account.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To authenticate users and secure access
• To track work shifts, check-ins, and patrols
• To generate reports and analytics for your employer
• To communicate with you about your account and service updates
• To respond to support requests and troubleshoot issues
• To comply with legal obligations
• To improve our application and user experience

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 With Your Employer

As an employee or contractor of an organization using GuardsScheduler, your activity data, location logs, shift records, and reports are accessible to authorized administrators within your organization.

3.2 Service Providers

We engage trusted third-party service providers to perform functions and provide services to us, including hosting, data analysis, customer support, and security services. These providers have access to personal information only as needed to perform their functions and are obligated to maintain its confidentiality.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or legal process).

3.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

3.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication and access controls
• Regular security assessments and audits
• Employee training on data protection practices
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process your personal information
• Legal and regulatory requirements

Upon termination of your employment or account closure, your data may be retained in accordance with your employer's data retention policies and applicable legal requirements.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your information to another service provider
• Restriction: Request restriction of processing of your information
• Objection: Object to processing of your information for certain purposes
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact your employer's administrator or reach out to us at support@guardshiftscheduler.com.

7. Cookies and Tracking Technologies

Our web application uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. For more information, please see our Cookies Policy.

8. Children's Privacy

Our services are not intended for use by individuals under the age of 18 without parental consent and employer authorization. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending a notification through the application
• Emailing you at the address associated with your account

Your continued use of our services after such modifications constitutes your acknowledgment of the modified Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@guardshiftscheduler.com

We are committed to working with you to obtain a fair resolution of any privacy concern.

12. Account Deletion

To request deletion of your account and personal data, please visit our Account Deletion page or contact your employer's administrator. Please note that certain information may be retained as required by law or for legitimate business purposes.