Terms of Service

1. Agreement to Terms

By downloading, installing, or using the GuardsScheduler application or accessing our website (collectively, the "Service"), you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the Service.

These Terms constitute a legally binding agreement between you and GuardsScheduler("Company," "we," "us," or "our") regarding your use of the Service.

2. Description of Service

GuardsScheduler provides a comprehensive security operations management platform designed for security guard companies and their personnel. Our Service includes:

• Shift scheduling and management
• Time and attendance tracking with GPS verification
• Checkpoint scanning and patrol monitoring
• Incident reporting and documentation
• Real-time notifications and alerts
• Document management and credential tracking
• Administrative dashboards and reporting tools
• Mobile applications for iOS and Android devices

3. Eligibility and Account Registration

3.1 Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms.

3.2 Account Creation

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access or security breach
• Accept responsibility for all activities that occur under your account

We reserve the right to disable any user account at any time if we believe you have violated these Terms or applicable laws.

4. User Conduct and Acceptable Use

4.1 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Using the Service for any illegal purpose or in violation of any local, state, national, or international law
• Impersonating any person or entity, or falsely stating or misrepresenting your affiliation
• Interfering with or disrupting the Service or servers or networks connected to the Service
• Attempting to gain unauthorized access to any portion of the Service or any other accounts
• Transmitting any viruses, malware, or other malicious code
• Collecting or harvesting any personally identifiable information from the Service
• Using automated systems or software to extract data from the Service (scraping)
• Sharing your account credentials with any third party
• Submitting false or misleading information in incident reports or other communications
• Attempting to circumvent any security measures or features of the Service

4.2 Location Data

The Service requires access to your device's location services for core functionality including check-in verification and patrol tracking. By using the Service, you consent to the collection and processing of your location data as described in our Privacy Policy.

5. Intellectual Property Rights

5.1 Our Intellectual Property

The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by GuardsScheduler, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose, subject to these Terms. This license does not include:

• Modifying or copying our materials
• Using the materials for any commercial purpose or for any public display
• Attempting to decompile or reverse engineer any software contained in the Service
• Removing any copyright or other proprietary notations from the materials
• Transferring the materials to another person or "mirror" the materials on any other server

5.3 Trademarks

The GuardsScheduler name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of GuardsScheduler or its affiliates. You must not use such marks without our prior written permission.

6. Data Ownership and Privacy

6.1 Data Ownership

Any data you submit to the Service remains your property or the property of your employer. However, by using the Service, you grant us a license to use, process, and store this data as necessary to provide the Service.

6.2 Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand our data practices.

6.3 Employer Access

If you are using the Service through your employer, your employer may have access to your activity data, location logs, shift records, incident reports, and other work-related information. Please consult your employer's policies for more information.

7. Payment and Subscriptions

7.1 Subscription Fees

Access to certain features of the Service may require payment of subscription fees. All fees are quoted in the currency specified at the time of purchase and are exclusive of applicable taxes.

7.2 Billing and Renewal

Subscription fees are billed in advance on a recurring basis (monthly or annually, as selected). Your subscription will automatically renew at the end of each period unless you cancel it before the renewal date.

7.3 Cancellation and Refunds

You may cancel your subscription at any time through your account settings or by contacting us. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial subscription periods.

7.4 Price Changes

We reserve the right to change subscription fees at any time. Any fee changes will take effect at the beginning of the next billing period after we provide you with reasonable notice.

8. Third-Party Services

The Service may contain links to third-party websites or services that are not owned or controlled by GuardsScheduler. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that GuardsSchedulershall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods, or services available on or through any such websites or services.

9. Termination

9.1 Termination by You

You may terminate your account at any time by contacting your employer's administrator or by requesting account deletion through our Account Deletion page.

9.2 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

9.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW,GuardsScheduler DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE MAKE NO WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR QUALITY OF ANY CONTENT OR INFORMATION OBTAINED THROUGH THE SERVICE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GuardsScheduler, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU HAVE PAID TO US FOR THE SERVICE DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY.

12. Indemnification

You agree to defend, indemnify, and hold harmless GuardsScheduler, its parent, subsidiaries, affiliates, licensors, and their respective officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which GuardsScheduler is established, without regard to its conflict of law provisions.

13.2 Dispute Resolution

Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good faith negotiations. If the dispute cannot be resolved informally, it shall be resolved through binding arbitration in accordance with the rules of the relevant arbitration association.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

15. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

16. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If we waive any requirement in any instance, we will not be required to enforce that requirement in the future.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, shall constitute the entire agreement between you and GuardsScheduler concerning the Service.

18. Contact Information

If you have any questions about these Terms, please contact us:

Email: support@guardshiftscheduler.com